Cleaner Pimlico Health and Safety Policy Statement

Cleaner Pimlico is committed to providing a safe and healthy working environment for all employees, clients, visitors, contractors, and members of the public who may be affected by our cleaning activities. This policy sets out our approach to managing health and safety risks associated with our services in homes, offices, and commercial premises.

We recognise our duty to comply with applicable health and safety legislation and to follow industry best practice. We expect all employees and contractors to take reasonable care of their own health and safety and that of others who may be affected by their actions.

Objectives and Scope

The objective of this policy is to prevent injury, ill health, property damage, and environmental harm arising from our work. It applies to all Cleaner Pimlico operations, including regular domestic cleaning, end of tenancy cleaning, office cleaning, deep cleaning, and specialist cleaning services.

We aim to identify and control significant hazards, provide suitable training and supervision, and ensure that our methods of work are safe and appropriate for each property we attend.

Management Responsibilities

Management at Cleaner Pimlico is responsible for implementing and maintaining this Health and Safety Policy. This includes

Setting clear health and safety standards and ensuring they are communicated to all staff.

Carrying out and regularly reviewing risk assessments for cleaning tasks, equipment, and substances used.

Providing suitable equipment, cleaning agents, and personal protective equipment that are in good condition and appropriate for the job.

Ensuring staff receive adequate information, instruction, training, and supervision so they can work safely and confidently at client premises.

Investigating accidents, incidents, and near misses and taking corrective action to prevent recurrence.

Reviewing this policy periodically and updating it as necessary to reflect operational changes or developments in legislation and best practice.

Employee Responsibilities

All employees and contractors working on behalf of Cleaner Pimlico must

Take reasonable care of their own health and safety and that of others who may be affected by their work.

Follow all safe working procedures, instructions, and training provided by the company.

Use equipment, cleaning products, and protective gear correctly, and report any defects or concerns to management without delay.

Cooperate fully with health and safety measures, including attending training sessions and toolbox talks.

Report all accidents, incidents, near misses, and hazards so that appropriate action can be taken.

Risk Assessment and Safe Systems of Work

Cleaner Pimlico conducts risk assessments for typical cleaning activities such as mopping, vacuuming, dusting, waste handling, use of step ladders, use of electrical equipment, and handling of cleaning agents. Site specific assessments may be conducted where the nature of the premises or tasks requires it.

Based on these assessments, we implement safe systems of work, which may include

Using colour coded equipment to reduce cross contamination.

Planning cleaning routes to minimise trip hazards, wet floor exposure, and manual handling strain.

Using appropriate tools and techniques for high level cleaning to reduce the risk of falls.

Ensuring electrical equipment is maintained, visually inspected, and used in line with manufacturer guidance.

Adapting work methods to suit the conditions and layout of each property while maintaining safe practice.

COSHH and Use of Cleaning Chemicals

Cleaner Pimlico manages cleaning chemicals in accordance with the principles of safe substance handling. We maintain information on products used, ensure they are clearly labelled, and keep copies of relevant safety data where necessary.

Our controls include

Selecting cleaning products that are suitable for their task and do not present unnecessary risk.

Providing training to staff on dilution, safe use, storage, and disposal of cleaning agents.

Prohibiting the mixing of chemicals and any unapproved decanting into unlabelled containers.

Ensuring adequate ventilation during use of stronger products and limiting exposure time.

Requiring appropriate protective equipment where there is a foreseeable risk of skin, eye, or respiratory irritation.

Personal Protective Equipment

Cleaner Pimlico provides personal protective equipment where risk assessments identify a need. This may include gloves, masks, eye protection, or other items, depending on the task.

Employees are required to use this equipment as instructed, keep it in good condition, and report any loss, defect, or damage so that replacement items can be provided promptly.

Manual Handling and Ergonomics

We recognise the risk of strain and musculoskeletal injury in cleaning work. To minimise this, we

Train staff in correct lifting and carrying techniques.

Encourage the use of handles, wheels, and mechanical aids where available.

Limit the weight of equipment and supplies carried by individual staff.

Promote good posture, regular breaks where appropriate, and varied tasks to reduce repetitive strain.

Slips, Trips, Working at Height, and Electrical Safety

Slip and trip prevention measures include the proper use of wet floor signage where appropriate, managing trailing cables, and cleaning in sections to allow safe movement through the property.

Where work at low height is required, such as cleaning high shelves or light fittings, only suitable and stable access equipment may be used. Improvised standing surfaces are not permitted.

Electrical safety measures include visual checks of equipment before use, avoiding use of damaged items, keeping cords away from water, and switching off equipment when not in use.

Lone Working and Site Security

Cleaner Pimlico often provides services at client premises where cleaners may work alone. We take reasonable steps to protect lone workers, including clear check in procedures, communicating job details, and ensuring staff understand how to raise concerns.

Staff must respect client security arrangements, keep keys and access details secure, and ensure that doors and windows are left as instructed upon completion of work. Suspicious activity or unsafe conditions at a property must be reported to management.

Health, Welfare, and Reporting Concerns

We promote the general health and wellbeing of our team by encouraging prompt reporting of any work related health issues. Employees must notify us of any medical conditions that may affect their ability to perform certain tasks safely so that adjustments can be considered.

All staff are encouraged to report hazards, unsafe practices, or suggestions for improvement. We treat such reports seriously and respond with appropriate action.

Policy Review and Communication

This Health and Safety Policy is communicated to all Cleaner Pimlico employees and made available to clients on request. It is reviewed regularly, and whenever operations, legislation, or industry guidance change in a way that could affect health and safety.

By working together and following the principles outlined in this policy, Cleaner Pimlico aims to maintain high standards of safety for everyone involved in or affected by our cleaning services.